Effective date: 16 June 2026
Last updated: 16 June 2026
These Terms of Service (“Terms“) are a legal agreement between you (the “Customer“, “you“, or “your“) and WP Media Locker, an individual sole proprietor trading as “WP Media Locker“, based in Japan at Japan — full postal address available on request (“WP Media Locker“, the “Company“, “we“, “us“, or “our“).
These Terms govern your access to and use of the WP Media Locker website at https://wpmedialocker.com, the WP Media Locker API at https://api.wpmedialocker.com, the WP Media Locker WordPress plugin, and any related services we provide (together, the “Service“).
Please read these Terms carefully. By creating an account, installing the plugin, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
These Terms incorporate by reference our Acceptable Use Policy, Privacy Policy, and DMCA / Copyright Policy (each linked below). Together they form the complete agreement between you and us.
1. Acceptance and Eligibility
1.1 By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms and the policies incorporated by reference.
1.2 You may use the Service only if you can form a legally binding contract with us. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher).
1.3 If you use the Service on behalf of a business or other organisation, you represent that you are authorised to bind that organisation to these Terms, and “you” refers to both you and that organisation.
1.4 You are responsible for complying with all laws that apply to you and to the WordPress site(s) on which you install the plugin, including in your own country and in the countries where your site’s visitors are located.
2. Description of the Service
2.1 WP Media Locker is a subscription software-as-a-service (“SaaS”) platform that helps you offload your WordPress media library to cloud object storage and serve it through a content delivery network (“CDN”).
2.2 In plain terms, the Service:
- provides a WordPress plugin you install on your own WordPress site(s);
- automatically uploads media files (images, documents, video, and other files) from your site to cloud object storage hosted on Cloudflare R2;
- serves those files to your visitors through a CDN; and
- provides a dashboard, API, and usage reporting so you can manage your storage.
2.3 Storage regions. We currently offer storage in five (5) regions backed by Cloudflare R2: North America (East), North America (West), Europe (EU jurisdiction, intended for GDPR-sensitive data), Asia Pacific, and Oceania. You may select a preferred region. Region availability may change.
2.4 Third-party dependencies. The Service relies on third parties — including Cloudflare (storage and CDN) and Creem (billing, see Section 4) — and on your own WordPress hosting environment. We do not control these third parties, and the Service depends on their continued availability.
2.5 Changes to the Service. We are a young product and may add, change, suspend, or remove features at any time. We will try to give reasonable notice of material changes, but we are not obligated to maintain any particular feature.
3. Accounts, API Keys, and Security
3.1 Account. To use the Service you must register for an account and obtain an API key. You agree to provide accurate, current, and complete information and to keep it up to date.
3.2 API key secrecy. Your API key authenticates requests to our API and links uploads to your account and subscription. You are solely responsible for keeping your API key confidential. Treat it like a password. Do not share it, publish it, or embed it where it can be extracted by third parties.
3.3 Responsibility for activity. You are responsible for all activity that occurs under your account or API key, whether or not you authorised it, including all storage consumed, files uploaded, and charges incurred. This includes activity by your site’s users, contributors, or anyone you allow to upload to your WordPress site.
3.4 Compromise. If you believe your API key or account has been compromised, you must notify us immediately at [email protected] so we can rotate the key. We are not liable for losses arising from unauthorised use of your account or key before you notify us.
3.5 IP logging. For security, abuse prevention, and copyright compliance, we log the IP address and metadata associated with uploads. See our Privacy Policy for details on what we collect and why.
3.6 One account. Unless we agree otherwise in writing, each account is for a single Customer. You may install the plugin on the site(s) permitted by your tier, but you may not resell or share access to the Service with unrelated third parties.
4. Subscriptions and Billing
4.1 Merchant of Record (Creem). Our billing and payment processing is handled by Creem (operated by Armitage Labs OÜ, https://creem.io) acting as our Merchant of Record and authorized reseller. This means:
- Creem — not WP Media Locker — is the seller of record for your subscription and will typically appear on your card statement and invoices.
- Creem handles payment processing and the calculation, collection, and remittance of any applicable sales tax, VAT, GST, or similar taxes.
- Your purchase is therefore subject to Creem’s terms and policies in addition to these Terms. Where Creem’s terms govern payment, tax, or refund mechanics, those terms apply to that subject matter.
4.2 Plans and pricing. We offer the following subscription tiers, billed in US dollars (USD) per month:
| Tier | Included Storage | Price (USD/month) |
|---|---|---|
| Starter | 25 GB | $4 |
| Pro | 50 GB | $8 |
| Business | 100 GB | $12 |
| Enterprise | Custom | $20 (custom terms) |
Tier features (such as storage limits, maximum file size, rate limits, and custom-domain allowances) are described on our website and may be updated from time to time.
4.3 Billing cycle and auto-renewal. Subscriptions are billed in advance on a recurring monthly basis. Your subscription automatically renews at the end of each billing period at the then-current price, and the payment method on file (via Creem) will be charged, unless you cancel before the renewal date.
4.4 Price changes. We may change subscription prices. For existing subscriptions, we will give you reasonable advance notice (at least 30 days) before a price change takes effect, for example by email or in the dashboard. If you do not agree to the new price, you may cancel before it takes effect; continuing to use the Service after the change takes effect means you accept the new price.
4.5 Taxes. Prices are exclusive of taxes unless stated otherwise. As described in Section 4.1, any applicable taxes are handled by Creem as Merchant of Record. You are responsible for any taxes that are your legal responsibility and that are not collected by Creem.
4.6 Cancellation. You may cancel your subscription at any time through your account dashboard or via Creem. When you cancel, your subscription will not renew, and you will retain access to the Service until the end of the current paid billing period. We do not provide partial-period refunds for cancellations except as described in Section 4.7.
4.7 Refunds. Because Creem is our Merchant of Record, refunds are processed through Creem and subject to Creem’s refund policy. As a general matter:
- Subscription fees are non-refundable except where required by law or where we (or Creem) decide, in our discretion, to grant a refund.
- We may consider refund requests on a case-by-case basis — for example, a genuine billing error or a service failure attributable to us. Contact [email protected].
- We do not promise any fixed money-back or “grace” period. Any statement about refund windows is governed by Creem’s policy at the time of purchase.
4.8 Non-payment. If a payment fails or is reversed (including chargebacks), or if your subscription lapses, we may suspend or restrict your access to the Service, including blocking new uploads and, after a reasonable period, deleting stored Content in accordance with Section 13. We may also pursue amounts owed and may pass on any fees we incur (for example chargeback fees) to the extent permitted by law.
5. Customer Obligations and Acceptable Use
5.1 You agree to use the Service only for lawful purposes and in compliance with these Terms and our Acceptable Use Policy.
5.2 The Acceptable Use Policy (“AUP”) is incorporated into these Terms by reference and forms part of your agreement with us. The AUP describes prohibited content and conduct (for example: illegal content, malware, infringing material, content that violates others’ rights, and abusive use of our infrastructure). You can read it at https://wpmedialocker.com/acceptable-use-policy/.
5.3 You are responsible for the WordPress site(s) on which you install the plugin, for your visitors and users, and for ensuring that the Content stored through the Service complies with the AUP and all applicable laws.
5.4 You must not attempt to circumvent storage limits, rate limits, security controls, or billing, and you must not interfere with or disrupt the integrity or performance of the Service.
6. Customer Content and Licence
6.1 You own your Content. “Content” means the files and data that you, or your site’s users, upload and that we store, cache, or serve on your behalf. As between you and us, you (or your licensors) retain all ownership of your Content. We do not claim ownership of it.
6.2 Licence to us. To provide the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, cache, distribute, and serve your Content — and to make technical copies (for example across storage regions, the CDN, and backups) — solely as necessary to operate and provide the Service to you and as you direct through your use of the Service. This licence ends when the relevant Content is deleted from our systems, except for copies retained transiently in caches or backups for a limited period, or as required by law.
6.3 Your warranties. You represent and warrant that:
- you own or have all necessary rights, licences, and permissions to upload, store, and serve your Content through the Service;
- your Content, and our handling of it as permitted by these Terms, does not and will not infringe or violate any third party’s intellectual property, privacy, publicity, or other rights, or any law; and
- your Content complies with the Acceptable Use Policy.
6.4 No obligation to monitor. We do not pre-screen or actively monitor Content. However, we may remove, disable access to, or refuse to store Content that we reasonably believe violates these Terms, the AUP, the DMCA / Copyright Policy, or any law, or that exposes us or others to liability.
6.5 Responsibility for your users. If you allow third parties (such as your site’s contributors or visitors) to upload Content, you are responsible for their compliance with these Terms as if it were your own activity.
7. Storage Limits and Fair Use
7.1 Each tier includes a stated amount of storage and other limits (such as maximum file size and request rate limits). These limits are described on our website and in your dashboard.
7.2 Exceeding limits. If you exceed your tier’s storage limit or other limits, we may block new uploads, throttle requests, prompt you to upgrade, and/or suspend parts of the Service until you reduce usage or upgrade your plan. Files already stored generally remain available, but continued overage may lead to suspension under Section 12.
7.3 Fair use. Even within your tier, you must use the Service in a reasonable way. We may contact you, apply reasonable limits, or require an upgrade if your usage is abnormal, abusive, or disproportionately burdens our infrastructure or that of our providers.
8. Service Availability
8.1 Soft-launch / “as is” availability. The Service is currently provided on an early-access / soft-launch basis. We do not offer any uptime guarantee or service-level agreement (SLA) unless we agree one in writing for an Enterprise plan. The Service is provided on an “as available” basis.
8.2 Dependence on third parties. The Service depends on third parties (including Cloudflare for storage and CDN, Creem for billing, and your own WordPress hosting). Outages, changes, or failures by those third parties may affect or interrupt the Service, and we are not responsible for them.
8.3 Maintenance and changes. We may perform maintenance, deploy updates, or make changes that temporarily affect availability. We will try to minimise disruption but may not always be able to give advance notice.
8.4 Force majeure. We are not liable for any failure or delay in performing under these Terms caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labour disputes, internet or telecommunications failures, third-party provider outages, or cyber-attacks.
9. Our Intellectual Property
9.1 The Service — including the WordPress plugin, the API, the website, our software, documentation, designs, and the “WP Media Locker” name, logo, and branding — is owned by us (or our licensors) and is protected by intellectual property laws.
9.2 Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the plugin and access the Service for your own WordPress site(s) during your subscription.
9.3 The WordPress plugin is licensed under the GNU General Public License, version 2 or later (GPLv2-or-later). That licence governs your rights in the plugin code specifically; nothing in these Terms is intended to reduce rights granted to you under that licence.
9.4 Except as expressly permitted, you may not copy, modify, distribute, sell, reverse-engineer, or create derivative works of the Service (other than the plugin to the extent its open-source licence allows), or use our branding without our prior written permission.
9.5 Feedback. If you send us suggestions or feedback, you grant us a perpetual, royalty-free licence to use it without obligation to you.
10. Privacy
10.1 Our handling of personal data is described in our Privacy Policy, available at https://wpmedialocker.com/privacy-policy/, which is incorporated into these Terms by reference.
10.2 We support GDPR rights for EU/EEA users, including data export and hard-delete account deletion. For privacy questions or data requests, contact [email protected].
10.3 You are responsible for your own compliance obligations as a data controller for the personal data contained in your Content (for example, providing privacy notices to, and obtaining any necessary consents from, your own site’s users). Where required, a separate Data Processing Addendum (DPA) may apply — A Data Processing Agreement (DPA) is available on request — contact [email protected].
11. Copyright and DMCA
11.1 We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (“DMCA“) and equivalent laws.
11.2 Our full process for submitting takedown notices and counter-notices is set out in our DMCA / Copyright Policy, available at https://wpmedialocker.com/dmca-copyright-policy/, which is incorporated into these Terms by reference. Notices may be sent to our designated agent at [email protected].
11.3 Repeat-infringer policy. We maintain and enforce a repeat-infringer policy. In appropriate circumstances, accounts that are the subject of three (3) substantiated copyright complaints (a “three-strike” policy) — or fewer in egregious cases — may be suspended or terminated. See the DMCA / Copyright Policy for details.
12. Suspension and Termination
12.1 By you. You may stop using the Service and cancel your subscription at any time as described in Section 4.6, and you may delete your account.
12.2 By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if:
- you breach these Terms, the Acceptable Use Policy, or the DMCA / Copyright Policy;
- you fail to pay (Section 4.8) or your payment is reversed;
- you exceed storage or usage limits and do not resolve it (Section 7);
- we reasonably believe your use creates legal, security, or financial risk to us, our providers, or others; or
- we are required to do so by law or by a third-party provider.
12.3 Proportionate action. Where practical and appropriate, we will try to give notice and an opportunity to fix the problem before suspending or terminating, but we are not required to do so where the issue is serious, illegal, or time-sensitive (for example malware, clearly illegal content, or active abuse).
12.4 Effect of suspension. During a suspension, your Content may be inaccessible to your visitors, and uploads may be blocked, while your subscription and any fees may continue to apply unless we say otherwise.
13. Effect of Termination
13.1 Loss of access. On termination or expiry of your subscription, your right to use the Service ends, and we may disable your API key and account.
13.2 Data export window. Except where prohibited by law or where termination is due to serious abuse or illegal content, we will provide a window of 14 days after termination during which you may export your Content and account data before it is permanently deleted. You can also request an export at any time during your subscription. After the export window, we may permanently delete your Content from our systems (subject to limited backup retention and legal requirements).
13.3 Local-fallback safety net (important). The WordPress plugin is designed so that you are not instantly cut off from your own images if the Service ends. The plugin rewrites your media URLs to our CDN on the fly rather than permanently rewriting your WordPress database. As a result:
- If the plugin is deactivated, WordPress naturally falls back to serving media from your local WordPress server for any files that still exist there.
- However, if you enabled the optional “Remove Local Files” setting, your only copies of those files were stored with us, and removing access to the Service (or deleting your Content) can cause those files to stop loading on your site.
You are strongly advised to export your Content (Section 13.2) and/or keep your own backups before terminating, especially if you enabled “Remove Local Files”. We provide tooling to help re-download Content to your server, but we are not responsible for media that becomes unavailable because you did not retain your own copies. See the plugin’s deactivation guidance for details.
13.4 Survival. Sections that by their nature should survive termination — including Sections 6.3 (warranties), 9 (our IP), 14 (disclaimers), 15 (limitation of liability), 16 (indemnification), and 18 (governing law) — survive termination.
14. Disclaimers
14.1 THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, to the maximum extent permitted by law.
14.2 We specifically disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
14.3 We do not warrant that the Service will be uninterrupted, error-free, secure, or free of data loss, that defects will be corrected, or that the Service will meet your requirements. You are responsible for maintaining your own backups of your Content.
14.4 No advice or information, whether oral or written, obtained from us or through the Service, creates any warranty not expressly stated in these Terms.
14.5 Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you; in that case, our warranties are limited to the minimum extent permitted by law.
15. Limitation of Liability
15.1 To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to the Service or these Terms, even if we have been advised of the possibility of such damages.
15.2 In particular, we are not liable for loss of, or inability to access, your Content (including media that becomes unavailable as described in Section 13.3), nor for the acts or omissions of third-party providers such as Cloudflare or Creem.
15.3 Liability cap. To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service or these Terms will not exceed the total amount of subscription fees you actually paid for the Service in the 12 months immediately before the event giving rise to the claim.
15.4 These limitations apply regardless of the legal theory (contract, tort, negligence, statute, or otherwise) and reflect a reasonable allocation of risk given the price of the Service. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, our liability is limited to the minimum extent permitted by law.
16. Indemnification
16.1 You agree to defend, indemnify, and hold harmless the Company (and its successors and assigns) from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- your Content (including any claim that it infringes or violates a third party’s rights, or that it is unlawful);
- your use of the Service, including by your site’s users;
- your breach of these Terms, the Acceptable Use Policy, the DMCA / Copyright Policy, or any law; or
- your violation of any rights of a third party.
16.2 We may, at our option, assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with us. You may not settle any matter that imposes obligations on us without our prior written consent.
17. Changes to These Terms
17.1 We may update these Terms from time to time. If we make material changes, we will provide reasonable notice — for example by posting the updated Terms on our website with a new “Last updated” date, by email, or through the dashboard.
17.2 Changes take effect on the date stated in the updated Terms. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service and may cancel under Section 4.6.
18. Governing Law and Jurisdiction
18.1 These Terms are governed by the laws of Japan, without regard to its conflict-of-laws rules. (Flagged for legal review — see note below.)
18.2 You agree that the courts located in Tokyo, Japan will have exclusive jurisdiction to resolve any dispute arising out of or related to these Terms or the Service, and you submit to the personal jurisdiction of those courts.
18.3 Nothing in this Section limits any mandatory consumer-protection rights you may have under the laws of your own country of residence that cannot be waived by agreement.
19. General
19.1 Entire agreement. These Terms, together with the Acceptable Use Policy, Privacy Policy, DMCA / Copyright Policy, and any Enterprise order form or written agreement, are the entire agreement between you and us regarding the Service and supersede any prior agreements.
19.2 Severability. If any provision is found unenforceable, the rest of the Terms remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
19.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
19.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
19.5 No third-party beneficiaries. These Terms do not create any rights for anyone other than you and us, except that our third-party providers may benefit from disclaimers and limitations that protect them.
19.6 Notices. We may send notices to the email address associated with your account. You may send notices to us at the relevant contact address in Section 20.
20. Contact
| Topic | |
|---|---|
| General support | [email protected] |
| Billing | [email protected] |
| Privacy / data requests | [email protected] |
| Copyright / DMCA | [email protected] |
| Abuse reports | [email protected] |
| Security issues | [email protected] |
WP Media Locker — operated by WP Media Locker, sole proprietor, Japan — full postal address available on request.
Website: https://wpmedialocker.com · API: https://api.wpmedialocker.com