Have a question about WP Media Locker? We’re here to help. Reach out through any of the channels below and our team will get back to you as quickly as possible.
Email Support
We typically respond within 24 hours on business days. Pro, Business, and Enterprise plans receive priority support.
Documentation
Browse our guides, API reference, and integration tutorials.
Our documentation covers setup, WordPress plugin configuration, API endpoints, multi-region storage, and custom domains.
Community
Connect with other WP Media Locker users and our development team.
Share tips, report issues, request features, and get help from the community.
Enterprise Inquiries
Need a custom storage solution, dedicated support, or volume pricing for your organization? Our Enterprise plan offers custom storage quotas, higher rate limits, up to 10 custom domains, and a dedicated account manager.
Contact our enterprise team at [email protected] to discuss your requirements.
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Business and Enterprise plan customers receive priority support with faster response times. All support requests are handled by our engineering team.